BADM 202: Bylaw Compliance

How can we communicate bylaw regulations in an engaging way that inspires compliance and is not entirely focused on the punitive measures?

Term: Fall 2019
Department: Business School
Course: BADM 202 People Management
Instructor: Laurie Prange Martin
Staff: Paul Duffy (City of North Vancouver)

Municipal bylaws often get a bad rep. The primary objective of the project is to prototype ways to educate the public on the background and importance of specific by-laws (related to noise, dogs, drinking water, litter and others identified by our staff contact) to encourage voluntary compliance and a deeper appreciation for municipal by-laws.

City Strategy and Goal Area:

  • Council Strategic Plan 2018
    • A Liveable City leads the way in climate action and acts as a steward of the environment for future generations.
    • A City for People is welcoming, inclusive, safe, accessible and supports the health and well-being of all.
  • Official Community Plan 2014
    • Goal 3.2: Safeguard the community and protect life, property and the environment
      • 3.2.2 Maximize the safety and security of community members by preventing and reducing the opportunities for, as well as the social and economic factors contributing to, criminal activity;