How might we prepare residents to welcome and use a new equipment lending library (the Thingery)?

Term: Spring 2020
Department: Business School
Course: Managing Change (BADM 466)
Instructor: Erin Robinson
Staff contact: Julia Spitale (City of North Vancouver)
Community Partner: Chris Diplock (The Thingery)

A “Thingery” is a self-serve equipment lending library that is based out of a modified shipping container.  The inventory is determined by community need, but could include items like sporting equipment, wood working tools, event & entertainment items or even musical instruments. The City of North Vancouver is researching the hypothetical installation of a “Thingery” in the Lower Lonsdale of North Vancouver.  The students will research and propose a “Change Strategy” that will prepare the community to adapt to a new physical item – a modified shipping container – in the neighbourhood (a structural change) and to be emotionally ready to use the concept – an equipment lending library (transitional change).